FAQs

Q: I lost or replaced my phone what should I do?

Please send an email to our support team at support@ inlock.io

Where can I buy ILK Token?

Viktoria Kazar2021-09-25T16:00:44+00:00November 3rd, 2019|

You can buy it on Inlock.io and Liquid.com Please be careful with other exchanges, there is no guarantee that you'll get back your deposits. How can I buy on INLOCK [...]

How is my collateral stored?

Viktoria Kazar2021-06-01T07:37:35+00:00November 3rd, 2019|

All cryptoassets are stored on cold multi-signature wallets with distributed key storage. This is an industrial grade solution to prevent any misuse of funds on a technological level.

I lost or replaced my phone what should I do?

Viktoria Kazar2019-11-03T05:48:22+00:00November 3rd, 2019|

Please send an email to our support team at [email protected]

What is 2FA (Two-Factor Authentication) and how does it work?

Viktoria Kazar2021-08-27T18:13:52+00:00November 3rd, 2019|

With 2FA Verification, you’ll protect your Inlock account with both your password and your phone. Signing in with 2FA Verification is easy. Go to the sign-in page and enter your [...]

I have not received the confirmation e-mail to verify myself.

Viktoria Kazar2019-11-03T05:34:27+00:00November 3rd, 2019|

Please check all your folders, especially the “Spam” section.

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