How can I protect my INLOCK account?
Security Reminder: check the URL you are visiting and enable 2FA. Do not disclose your password or make transactions with anyone claiming to be INLOCK employees. Security checklist - Make [...]
When do I need identify myself?
You only need to specify your email address during registration. You also need to set up a two-factor authentication (text message or google authenticator) to add your withdrawal address(es). We [...]
Was your smart contract audited by an independent cybersecurity company?
Yes, the INLOCK Token Smart Contract was audited by Coinfabrik. More info at Coinfabrik’s page: https://blog.coinfabrik.com/inlock-token-sale-audit-report/
How is my collateral stored?
All cryptoassets are stored on cold multi-signature wallets with distributed key storage. This is an industrial grade solution to prevent any misuse of funds on a technological level.
I lost or replaced my phone what should I do?
Please send an email to our support team at [email protected]
What is 2FA (Two-Factor Authentication) and how does it work?
With 2FA Verification, you’ll protect your Inlock account with both your password and your phone. Signing in with 2FA Verification is easy. Go to the sign-in page and enter your [...]
I have not received the confirmation e-mail to verify myself.
Please check all your folders, especially the “Spam” section.